Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information Finrise collects when you visit our website or purchase our course, how we use it, and the choices you have. By using our platform you agree to the practices described below.

1. Information We Collect

Information you provide directly

When you complete checkout, you provide us (via Razorpay's secure payment form) with:

• Your full name
• Your email address
• Your phone number (as required by Razorpay)

We use this information to create your course account, send you login credentials, and communicate with you about your purchase.

Payment information

All payments are processed by Razorpay Software Private Limited, a PCI-DSS-compliant payment gateway. Finrise does not receive or store your card number, CVV, UPI PIN, net-banking credentials, or any other sensitive payment details. Razorpay's own privacy policy governs how they handle payment data.

Usage and analytics data

We may collect anonymised usage information such as pages visited, lesson progress, and device/browser type to help us improve the course experience. This data is not linked to personally identifiable information unless you are logged in.

Cookies

Our website uses cookies for session management (keeping you logged in), basic analytics, and payment-flow functionality. You can disable cookies in your browser settings, though some features of the course platform may not function correctly without them.

2. How We Use Your Information

• Course delivery — to create your account and give you access to the lessons you purchased.
• Transactional communications — to send your receipt, login link, and any important updates about your access.
• Customer support — to respond to questions or requests you send us.
• Platform improvements — to understand how learners use the course and make it better.

We do not use your information to serve targeted advertising, nor do we profile you for marketing purposes beyond occasional course-related updates (which you may opt out of at any time by emailing us).

3. Data Sharing

Finrise does not sell, rent, or trade your personal data to any third party. We share information only in the following limited circumstances:

• Razorpay — to process your payment. They act as an independent data controller for payment data.
• Course platform / hosting providers — technical service providers that help us run the website and deliver content, under confidentiality obligations.
• Legal requirements — if required by law, court order, or a government authority with valid jurisdiction.

4. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no system connected to the internet can guarantee absolute security. If you believe your account has been compromised, please contact us immediately at support@tryfinrise.com.

5. Data Retention

We retain your account information for as long as your account remains active or as needed to provide course access. Anonymised analytics data may be retained indefinitely. We delete or anonymise personal data upon a valid deletion request (see below), unless we are legally required to retain it longer.

6. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate information.
• Deletion — request that we delete your account and associated personal data, subject to any legal retention obligations.
• Opt-out of marketing — unsubscribe from any non-transactional emails at any time.

To exercise any of these rights, email us at support@tryfinrise.com with the subject line “Privacy Request.” We will respond within 15 business days.

7. Children's Privacy

Our course is intended for adults (18 years and older). We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our platform after a change is posted constitutes your acceptance of the updated policy.

9. Contact

Questions about this Privacy Policy? support@tryfinrise.com